If i click on windows settings > devices it says "driver is unavailable". i installed the intel drive and support assistant and ran a scan - it says i have the latest bluetooth driver (20.50.1.2). if go to device manager there is an "unknown device" which is the above bluetooth device.. This is probably something dumb with windows 10. when this machine boots and loads up the os to the logon screen, the keyboard/mouse go dark. bluetooth & other devices: i see the dell ms116 usb optical mouse and dell kb216 wired keyboard both showing "driver is unavailable".. How to fix bluetooth not working in windows 10. solve windows 10 bluetooth connected but not working. bluetooth windows 10 is not available after upgrade; fix bluetooth not working problem on.
An outdated or incompatible driver can cause bluetooth problems. if you recently upgraded to windows 10 or installed windows 10 updates, it's possible that the current driver was designed for a previous version of windows.. Bluetooth not available or bluetooth not working problem has been annoying the hardcore windows users after the windows 10 creators update or the windows 10 fall creators update. parts of the machines, which are updated to the windows 10 creators via the manual way, suffer the bluetooth connection issue apparently.. Update drivers in windows 10 content provided by microsoft driver updates for windows 10 and many devices (such as network adapters, monitors, printers, and video cards) are automatically downloaded and installed through windows update..